Because You and Your Pets Deserve the Best
Free Shipping over $25 (within USA)
We believe that shopping for your little ones should be stress-free - that’s why we offer free standard domestic shipping on all U.S. orders over $25! (*up to $5.99 in value)
Expedited shipping options are available at checkout - additional carrier costs apply.
30-Day Returns
We want you to love your purchase! That’s why we offer simple and stress-free returns and exchanges.
30-Day Returns
If for any reason you're not completely satisfied, we accept returns within 30 days of delivery. Items must be unused and in their original packaging. Shipping costs cannot be refunded.
For USA orders:
- If you choose to return the item using your own shipping method, you’ll receive a full refund (excl. shipping costs) to your original payment method within 5–8 business days after the items are received.
- If you prefer to use our prepaid return label, a $5.99 fee will be deducted from your refund to cover the cost of shipping. To request a return label, email us at uniinfinityllc@gmail.com.
For international orders:
- To start a return, please contact us first. You may then return your items using the carrier of your choice. After we receive your items, a full refund (excl. shipping costs) will be issued to your original payment method within 5–8 business days. Shipping costs cannot be refunded.
Important Note
Due to the nature of our diaper products, we cannot accept used items under any circumstances. We appreciate your understanding as we prioritize hygiene and safety for all our customers.
Questions?
We’re here to help! If you have any questions about shipping, returns, or exchanges, do not hesitate to contact us at uniinfinityllc@gmail.com.
Free Exchanges
Need a different size? Exchanges are always free (within the USA)!
Just reach out to us at uniinfinityllc@gmail.com to get the process started.
*Note: For international orders, exchanges are not available. You will need to return the item and place a new order for the correct size.
100% Satisfaction Guarantee
At Uni Infinity, your satisfaction comes first. As a woman-run small business, we take pride in every product we create and every customer we serve.
We’re confident you and your fluffy friend will love our diapers — but if something isn’t right, we’ll make it right.
If your order arrives damaged, doesn’t fit as expected, or you’re not completely satisfied, contact us within 60 days of delivery. We’ll gladly offer an exchange, store credit, or refund (minus shipping costs).
FAQs
I have a bantam chicken - what size should I order?
Bantam chickens are typically size S or M. Typically sebright bantams and miniature silkies wear size S, while bantam silkies wear size M.
I have a bantam silkie - what size should I order?
Bantam silkies typically wear size M. Refer to size chart pictures for reference. If you are still unsure, feel free to send us a photo of your chicken and we can recommend a size for you!
I have a standard sized chick - should I order size S/M instead of L?
You could, but chicks grow quickly. Typically by 8-12 weeks, they will require a size L diaper. Refer to the pictures in the size chart for reference. If you are still unsure, send us a photo and we will help recommend the correct size!
I’m still unsure about my chicken’s size. Can you help?
Absolutely! Just email us a photo of your chicken (ideally with something in the background for scale), along with its breed and weight, and we’ll help you pick the right size.
I received the diaper - how do I know I chose the correct size?
Make sure the Uni Infinity logo on the chest fabric sits just below your chicken’s crop. If the logo falls between the legs, it’s time to size up. The straps should feel snug but not tight—if even the loosest setting is too tight, you can use strap extenders, which are available to purchase in our store. Finally, the poop pouch should fully cover the vent; if it doesn’t, get the next size up.
How do I put the diaper on correctly?
You should have received an instruction manual with your order. If you didn’t get one or have misplaced it, just reach out to us, and we’ll send you a digital copy right away.
The straps should rest comfortably in your chicken’s armpits without restricting wing movement. The Uni Infinity logo should sit low on the chest, just under the crop. Ensure the poop pouch fully covers the vent to catch all droppings.
What if the poop pouch doesn't stay in place?
If the poop pouch shifts, secure the straps together just above the tail using a small clip or paper clip. This helps keep the pouch properly positioned and ensures it catches all droppings.